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Onboarding & Setup

How to Purchase & Verify Your Tracking Phone Number

October 8, 2026 6 min read
Illustrated guide banner for purchasing and verifying a business phone number for AI answering

Setting up your dedicated business phone number is the single most important first step to activating 24/7 AI call answering for your home service business. This instructional guide walks you through every click needed to select your area code, reserve your number, and complete carrier identity verification in minutes.

Step-by-Step Guide: Selecting, Reserving & Verifying Your Business Number

Follow these step-by-step instructions with screenshot guidance directly from your portal dashboard:

Step 1: Log In & Go to Settings

Open your browser and log in to https://app.bizquantumleap.com with your account credentials. In the primary navigation bar on the left, scroll down towards the bottom and click on Settings (gear icon).

Step 1: Navigation bar showing BQL and the Settings gear icon circled in red
Step 1: Click Settings in the lower-left navigation bar.

Step 2: Navigate to Phone System

In the secondary Settings menu, scroll down to the Business Services section and click on Phone System to manage your numbers and calling settings.

Step 2: Settings sidebar with Phone System circled in red under Business Services
Step 2: Select Phone System under Business Services.

Step 3: Click Add Phone Number

Click the blue 'Add Number' button at the top right of the Phone Numbers tab, and select 'Add Phone Number' from the dropdown menu.

Step 3: Manage Numbers dashboard with Add Number dropdown circled in red
Step 3: Click Add Number and choose Add Phone Number.

Step 4: Open Search Filters

In the pop-up modal, click the Filter button to open the area code and capability options.

Step 4: Buy your Number modal with Filter button circled in red
Step 4: Click the Filter button to refine your search.

Step 5: Filter by Local Area Code

In the Number input field, enter your area code. Under the Match To dropdown, select 'First part of number'. Ensure SMS, MMS, and Voice are checked under Capabilities, and Local is selected under Number Type, then click Apply. (Choose whichever area code looks best for your business).

Step 5: Filter numbers pop-up showing area code input and First part of number selection circled in red
Step 5: Enter your area code and select First part of number.

Step 6: Select & Reserve Your Number

Browse the available local numbers returned, choose your preferred phone number, and click 'Proceed to Buy'.

Step 6: Select available phone number and click Proceed to Buy circled in red
Step 6: Select your preferred phone number and click Proceed to Buy.

Zero Cost Guarantee

Clicking 'Proceed to Buy' in the portal will not charge your account or credit card. Biz Quantum Leap pays for and provides this phone number as part of your service.

Step 7: Verification Process

Proceed with the verification process below. You will need a US government ID for this step.

Step 7: Verification process showing Getting started with Persona and Upload a photo ID
Step 7: Complete identity verification using your US government ID.

Run into a snag during setup?

Our team sets up and configures everything for you. If you hit any trouble reserving your number or completing verification, reach out to your Biz Quantum Leap specialist and we'll get you sorted right away.

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